eBay, is a global online auction and trading company, and was one of the first companies to create and market an Internet Web site to match buyers and sellers of goods and services. The company, which caters to individual sellers and small businesses, is a market leader in e-commerce worldwide. It is headquartered in San Jose, California. Customers can participate in Web sites set up within their own country or use one of the company’s international sites. There are eBay websites for both the U.S. and Canadian markets, most European countries, and several countries in Asia. Latin American websites are operated in association with Mercado Libre, an e-commerce provider running similar operations. Although auctions constitute the bulk of eBay sales, fixed-price sales also constitute a significant share of transactions.
- While not everybody trusts eBay, the vast majority of its shoppers do. It has a customer satisfaction rating of 79% as of 2021. Customers buying on eBay have protection against scams and bad service. Having eBay act as a third-party arbitrator means customers feel much safer.
- Compared to other merchants, it charges lower fees for product listing
- There are practically no limits to the types of products you can sell on eBay. Users can find pretty much any kind of item on the platform. From new products to second-hand products, including both physical and digital products
- Credit card numbers and other Payment Card Industry (PCI) specific data is classified as restricted. This data: Is persisted in security hardened environments. Also, it undergoes quarterly security audits and has all its data transmission over HTTPS.
- The technical foundation of eBay was built using Perl, a general-purpose cross-platform language. At the time eBay started, Perl was a very popular web development tool as it had a fast development cycle and outstanding text manipulation capabilities