Microsoft Dynamics 365 Sales

Dynamics 365 Sales

Dynamics 365 is a complete customer relationship management solution, making your team more productive by helping them easily connect with customers and partners across channels, apps and devices. It integrates seamlessly with other solutions in the Microsoft 365 suite of intelligent cloud services – including Sales, Marketing, and Operations. 

Why Dynamics 365 Sales?

  • Dynamics 365 Sales is built with Microsoft Azure and offers real-time insights for businesses to do their best work.
  • It includes Customer service software capabilities, sales force automation, marketing campaign management and business analytics.
  • It allows you to connect with your customers at the right place and time using mobile apps, email and social messaging and gives you tailored suggestions to help you sell smarter.
  • It offers you new ways to manage your sales process and collaborate with your sales force, so everyone is on the same page.
  • Dynamics 365 uses natural language processing (NLP) technology to understand written text in an email or an instant message conversation. 
  • It uses AI to understand the intent of your customer’s words in the email or chat conversations and provides suggested responses that are context-aware, personalized and valuable.