SurveyMonkey is online survey software that helps you to create and run professional online surveys. It is very powerful and a well-known online application. SurveyMonkey solutions make it fast and simple for organizations to collect feedback and share insights, so they can provide better experiences for their customers, employees, prospects, and communities. It presents all the tools necessary for you to create strong, professional surveys easily. The basic plan allows you to have only 10 questions per survey with a maximum of 100 responses per survey. There are a number of competitors in the online survey space but SurveyMonkey is perhaps the best known and most widely used. SurveyMonkey is on par with the industry standards, but adds a lot of other features that makes collection and analysis of data extremely simple.
- Provides real-time feedback to improve products, services, and business overall ensuring customer satisfaction.
- Shows employee engagement which helps in understanding the way to retain the best talent and build a healthy company culture.
- SurveyMonkey Enterprise empowers organizations to gain insights from customers, employees, and the market—securely and at scale.
- Provides easier access, avoidance of input and data coding errors, a faster distribution and saving time and cost.
- It has achieved ISO 27001 certification, HIPAA-compliance and carries Payment Card Industry’s Data Security Standards (PCI DSS 3.2) certification.
- Its resources can only be accessed through secure connectivity (e.g., VPN, SSH) and requires multi-factor authentication.