Email is a business tool used globally and in the ever changing digital landscape. But with its widespread use comes the constant threat of spam, phishing and other cyber threats. One of the leading MSPs in the Asia Pacific was struggling to find a solution to protect their clients from advanced threats. This case study shows how Data443’s solutions transformed their email security and set a new benchmark.
The Problem: Overcoming Legacy and Cyber Threats
For over a year the MSP was experiencing a huge amount of spam and phishing. Their previous provider’s solution was good enough in the past but was struggling to keep up with the new and more advanced threats like phishing and business email compromise. This was causing dissatisfaction among the MSP’s clients and putting their reputation as a trusted service provider at risk. A solution was needed and Data443 filled that gap.
Proof of Concept: A Show of Hands
Data443 ran a Proof of Concept (POC) to demonstrate its advanced threat protection and email security solutions. The results were amazing. Out of 10,000 emails in one night, not one got through Data443’s defenses. Compared to their previous provider, this was a huge difference in the quality of intelligence and filtering.
A comparison graph further showed the difference, how Data443’s solution outperformed the competition in detecting and neutralizing threats. This POC was a turning point, the MSP knew they had to move to Data443’s platform.
New Challenges: A Whole of Data Approach
The MSP’s journey wasn’t without its challenges. Life wasn’t all smooth sailing for the company as one of their key clients had a disruption due to a shift to explicit content filtering which complicated their overall email filtering strategy. Competitors were vying for attention, offering solutions that aligned with the client’s new security initiatives including CSAM and other explicit content. Email encryption was also highlighted as a key aspect of protecting sensitive data in transit so only intended recipients can read the emails.
Data443 proactively offered additional features such as improved classification, Security Information and Event Management feed integration and advanced image scanning. These features resonated with the MSP as they aligned with their goal of providing strong security solutions to their clients. They also addressed malware including viruses and ransomware delivered through email attachments, highlighting the need for strong email security.
Adopting Innovation: The AWS Migration with Advanced Threat Protection
A key part of Data443’s strategy was to migrate to Amazon Web Services (AWS). This allowed them to integrate Internet Watch Foundation services into their pipeline. By using IWF’s services, Data443 could offer image scanning to detect CSAM, CSEM, extremism, gore and explicit content through simple API calls. This integration not only strengthened Data443’s position in the market but also gave the MSP a powerful tool to meet their clients’ evolving security needs.
And a secure email gateway (SEG) provides additional protection against phishing and malware which is critical since email is sensitive within an organization.
Delivering Excellence: Meeting Client Requirements
Data443’s commitment to excellence was shown by their customized solutions for the MSP, including an email security solution. They offered hosted email servers so the MSP could offload the operational burden to any cloud of their choice. The addition of CSAM as a premium offering for new business further proved Data443 was always a step ahead.
And since the MSP was hosting their own SMS service they could use Data443’s classification features for emails in the future. This forward thinking and flexibility meant they could handle massive amounts of data and operate smoothly.
Building Barriers: Competitive Advantage through Email Security Solutions
In a competitive market, differentiation is everything. Data443 knew this and worked hard to build ‘moats’ for their resellers. This included support for Office 365 which is a key component for many businesses and highlighted the importance of securing email accounts to protect against phishing and unauthorized access. By continuously updating their solutions and listening to their clients, Data443 ensured their solutions remained relevant and valuable.
The Data443 and MSP Asia Pacific partnership is a true example of innovation and adaptability in the face of changing challenges. By offering a whole of security solution Data443 addressed the MSP’s immediate needs and set them up for future success.
In an industry where trust and reliability is key solutions from Data443 have been a game changer. By protecting sensitive data they enable businesses to navigate the digital communication maze without getting caught by cyber attackers. More of these partnerships will be crucial to securing email systems worldwide.
This success story serves to remind how innovative technology coupled with strategic foresight goes about transforming business operations and increasing client satisfaction.